Information Security Officer (ISO/IBF) Service – Operational and Compliance Support

For organisations that do not have a dedicated information security lead, or that need flexible external capacity and expert support in addition to their internal resources to ensure information security is predictable, measurable, and auditable. It is particularly valuable for NIS2 in-scope organisations and for suppliers to DORA-regulated entities, where partner expectations make documentation, effective controls, and evidence production business-critical.

Ingredients

An information security operating framework and annual plan, including KPIs and management reporting
Maintenance of policies, procedures, and registers, with support for demonstrable compliance and evidence readiness
Support for risk management and change management, including decision preparation and follow-up tracking
Supplier compliance and contractual control support, including partner questionnaires and due diligence processes
Incident management and business continuity support, including exercises and corrective action management

Description

The purpose of the IBF service is to turn information security from a set of ad hoc activities into a sustainable operating model: clear responsibilities, repeatable processes, up-to-date documentation, and measurable controls. In practice, this means the organisation can handle day-to-day security questions and risks consistently, while management receives regular, decision-oriented visibility into the current state, open actions, priorities, and key decision points.

A core value of the service is closing the gap between “paper” and “real operations”: policies and procedures are not only created, but embedded into daily routines, and the required evidence is produced consistently. This results in faster and lower-risk partner due diligence, a stronger supplier position, fewer business disruptions, and more predictable incident handling. For NIS2 organisations and DORA-relevant suppliers, this is especially important because compliance is not only a regulatory topic but also a direct contractual and partner expectation – an effective IBF service materially reduces the cost of compliance and accelerates the ability to prove it.